Frequently Asked Questions (FAQ)

What is your return policy?

We accept returns within 30 days of purchase. To be eligible, the item must be unused and in its original condition with packaging and proof of purchase.

Returns can be sent to:
14 Lee Ave, Bay Shore, NY 11706

For questions, email us at support@easefystore.com.

How do I start a return?

To initiate a return, email us at support@easefystore.com with your order number and reason for the return. We will assist you through the process.

How long does it take to process a refund?

Refunds are processed within 5-7 business days after we receive the returned item. Refunds will be credited to your original payment method. Please allow additional time for your bank to reflect the refund.

Do you offer exchanges?

No, we currently do not offer exchanges. If you receive a defective or damaged item, you may request a return within 30 days for a full refund.

Contact us for assistance at support@easefystore.com.